Zoom security update: Here's how to activate two-factor authentication

Zoom recently stepped up its security features and introduced two-factor authentication, now making it easier for users, both individual and corporations, to protect their data and prevent security breaches. Zoom explained:


"Implementing 2FA (two-factor authentication) helps organisations meet compliance obligations for sensitive data and customer information".


Here's what you need to know and how to set it up.

Zoom two-factor authentication


Zoom said in a press release that it would be rolling out two-factor authentication (2FA) across its web, mobile and desktop applications as an extra layer of security to protect your data and your account.


In a separate statement to The Verge, Zoom explained that the feature would be made available to all its users across the board, including members on the platform's free plan.


"With Zoom's 2FA, users have the option to use authentication apps that support Time-Based One-Time Password (TOTP) protocol (such as Google Authenticator, Microsoft Authenticator, and FreeOTP), or have Zoom send a code via SMS or phone call, as the second factor of the account authentication process". Edward Lee, Zoom.

Benefits of using Zoom 2FA


Zoom's Edward Lee explained that's their "unified communications platform provides a secure way to validate users and protect against security breaches and provides a number of benefits".


These benefits include improved security, enhanced compliance, reduced costs and easier credential management. It reduces the risk of identity theft while taking the guesswork out of passwords.


In addition, Zoom 2FA "helps organizations meet compliance obligations for sensitive data and customer information". It reduces costs for small business and school who previously had to pay for SSO (Single Sign-on) services.


Lastly, 2FA provides an additional level of security that spares users from constant password management.

How to enable Zoom 2FA


Lee explained that Zoom "offers a range of authentication methods such as SAML, OAuth, and/or password-based authentication, which can be individually enabled or disabled for an account".


It's easy to set up, too. If you're an account admin, simply follow these steps:

  1. Sign in to the Zoom Dashboard 

  2. In the navigation menu, select Advanced, then head over to Security[*]Enable the Sign in with Two-Factor Authentication option[*]From there, select one of the following options:[list][*]All users in your account – This setting will enable 2FA for all users in the account.[*]Users with specific roles – This will enable 2FA for roles with the specified roles within the account[list][*] Click Select specified roles, choose the roles, then select OK.
[*]Users belonging to specific groups – This setting enables 2FA for users that are in the specified groups.
  1. Click the pencil icon, choose the groups, then select OK.
[/list][*]Lastly, click Save to confirm your new two-factor authentication settings. [/list]

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