Clicks customers hoping to head on over to one of its stores, amid the Economic Freedom Fighters (EFF) countrywide shutdown, will have to wait a little longer as the retail giant will not be opening any of its outlets on Wednesday, 9 September 2020.
The retailer said this was to provide counselling and support to its staff members, many of whom found themselves at the receiving end of the EFF's attacks. While the red berets have insisted that the demonstrations have been peaceful, there have been reports of things getting out of hand in some instances.
"Tomorrow, 09 September, our stores will be closed. We will be engaging directly with all our store staff across the country to provide counselling and support. We are sorry for the inconvenience," it said in a short statement on its Facebook page.
However, stores will be opened again on Thursday, 10 September 2020.
It was granted an interdict by the South Gauteng High Court in Johannesburg, preventing the EFF from halting operations and intimidating staff and customers.
Clicks found itself embroiled in a racial controversy after it posted a hair advertisement which depicted black people's hair as dull and dry. This prompted the EFF to embark on its nationwide protests, calling for the retailer to be held accountable.
The ad from TRESemmé, was labelled racist and sparked uproar across the country.
Clicks cuts ties with TRESemmé
The health and beauty retailer, which no doubt took the fall for the scandal, announced on Tuesday, 8 September 2020, that it was parting ways with TRESemmé and would be removing its products from all its shelves with immediate effect.
"Clicks has been involved in extensive discussions with the departments of Labour and Trade and Industry over the past few days, and will be working closely with them to help develop the local beauty market in South Africa," said Clicks CEO Vikesh Ramsunder.
The retail giant has also moved to suspend all employees who were involved in the campaign. Ramsunder added that they were working on a programme on diversity and inclusion, to avoid a similar blunder.
"We are prioritising our diversity and inclusion training programme for our head office staff. We will be reviewing its content, extending it wider and implementing it with more urgency and focus. We are working with the SAPS to ensure the safety of our staff, customers and members of the public, and thank them for continuing to shop with us," he said.